Discover British Independent Shops Online

Terms & Conditions


  • Introduction
  • Copyright and intellectual property rights
  • Site content – information and materials
  • Site access
  • Applicable law
  • Acceptable use
  • Shops and members websites
  • Links to our website
  • Privacy and cookies
  • Access of linked websites / links from our website
  • Competitions and giveaways
  • Limitations of liability
  • Who we are, customer satisfaction and comments


Welcome to the Love Our Shops UK terms and conditions for use.

These terms and conditions, as set out below, apply to the use of this website .  By accessing this website in any way and any element of it you agree to be bound by these terms and conditions including the privacy & cookies policy published separately on this website and any other documents referred to in it.  If you do not agree to be bound by these terms and conditions, do not use or access this website.  These terms and conditions apply to registered users, members of the site and guests.

This website and its contents are owned by Love Our Shops UK.  Any use of this website and its contents for commercial purposes is prohibited.  This includes copying and storing images, blog posts and words/copy.  Deletion and modification for any purpose is prohibited. will be referred to as the “website”, “our site”, “us”, “our” or “we”.

Independent online stores featured on our site are referred to as “shops” or “members”.

These terms and conditions will be reviewed and updated as necessary.  The latest and up to date version will always be available here on the website.  You are expected to check this page for any changes we have made as these Terms and Conditions are binding on you.

From time to time we may supplement these Terms and Conditions with additional terms relating to specific content or events.  For example, but not limited to competitions and giveaways.  All additional terms will be visible on our website and form part of these terms and conditions.

Copyright and Intellectual Property Rights

We reserve the right to change the terms and conditions at any time.  All copyright, trademarks and all other intellectual property rights in this website and its contents are owned by us.  We will not be held liable for any indirect or consequential loss or damage arising from or in connection with this website or its contents.  Any breach of copyright will be pursued.

We are the owners of all intellectual property rights in our website and the material published on it.  All images and words are protected by copyright laws and treaties in the UK and around the world.  All such rights are reserved.  You may print a copy or download extracts from our site for your own personal use.  You may draw the attention of others to material posted on our site.  You must not modify printed or digital copies of materials taken from our site, in any way.  You must not use any images, videos or any other graphics separately to the accompanying text.

Our status as authors and owners of the material on our site must always be acknowledged.  You must not use any part of the materials on our website for commercial use or financial reward without obtaining our permission first.

Any copies of the materials on our site copied in breach of these terms and conditions must be destroyed or returned to us immediately.  Any breach will be pursued and your right to use our site will be removed.

Site Content – Information and Materials

Our site content (images, text, commentary, videos etc.) is not intended to be advice on which reliance should be placed.  We are not and will not be responsible for any information published by our members on our site.  We disclaim all liability and responsibility arising from any reliance placed on materials of any kind on our site whether by us or our members or guests to the site.  This includes (but not limited to) all areas of our site and guest posts to our blog plus any comments or reviews.

We change our site regularly and may change the content at any time.  Content on our site may be out of date at any given time and we are under no obligation to ensure all content is up to date.

All site content is created with no guarantee, condition or warranty as to its accuracy.  To the extent permitted by law we expressly exclude:

  • All conditions, warranties and other terms which may be expressly implied by statue, common law or/law of equity
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user of our site, use of our site, inability to use our site or any websites linked to it, content posted on it. This includes but not limited to liability for: loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, loss of or wasted time and any other loss or damage of any kind, however arising and however caused.

This does not affect our liability which cannot be excluded or limited under applicable law.

If you make use of any offer to upload material to our website you must comply with all conditions set out in the Terms and Conditions detailed here.  You warrant that any material you upload does comply with these Terms and Conditions and you indemnify us for any breach of that warranty.  All material you upload to our site will be considered non-confidential and non-proprietary.  We have the right to copy, distribute and use this material for any purpose.   We may disclose this material to third-parties for any purpose.  We have the right to disclose your identity to third parties who claim that material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their right to privacy.  We are not liable or responsible to any third party for the content or accuracy of any material uploaded or posted by you.  We have the right to remove any material posted or uploaded to our site.

We reserve the right at our absolute discretion, at any time, to alter, remove, edit or move any material appearing, posted, uploaded to and distributed whether by you or us.  We will not enter into any discussion about our decision to do so.

The uploading of photographs and images to our site must comply to these terms and conditions.  In addition:

  • Any person or individual in the image is over the age of 18 or you have obtained the consent of the individuals parent or guardian
  • Any person or individual in the image has consented to the image being made publicly available on our website
  • You have the rights necessary to authorise us to distribute, copy, adapt, display and otherwise use the image and you hereby grant such authorisation
  • The image has not been edited in any way so as to distort or misrepresent
  • The image must not contain personal information or anything considered offensive

Images may be removed or moved at any time at our discretion.

We make no warranty that will meet your requirements.  Or do we make any warranty as to the results that may be obtained from the use of

Site Access

Access to our website is permitted on a temporary basis.  We reserve the right to amend, withdraw or alter in any way the services we offer on our website without any notice.  We are not liable if for any reason our site is not available at any time.  We restrict access to some areas of our site, these are accessible by members only.  You will need to apply and be accepted as a shop or member in order to access these restricted areas.  We reserve the right to restrict access to some parts or all of our site to members and guests.

We may suspend access to our site.  We may close our site indefinitely or temporarily.

Registering with our site for a service (to join our mailing list for example) is stating that you are over 18 years of age or are a minor over 13 years of age with parental consent to use the service you are registering for.

You agree that any information you provide to us about yourself upon registration or at any other time will be true, correct and complete.  You will ensure that this information is accurate and up to date at all times.  Your registration or membership of our site may be terminated at any time without notice should we discover that you have provided false or misleading information.

Applicable Law

This website is intended for use in the UK only.  We make no representation or warranty that the content of our website is appropriate or available for use in locations outside of the UK.  Choosing to access this site outside of the UK is under your own initiative and you are responsible for compliance with all applicable local laws.

The English courts will have exclusive jurisdiction over any claim arising against us.  Although we reserve the right to bring proceedings against you for breach of these terms and conditions in your country of residence or any other relevant country.

Acceptable Use

You must not misuse our site by introducing viruses, Trojans or other material which is malicious or may become malicious or cause damage in any way.  You must not attempt to gain access to our site if you are not authorised to do so.  You must not attack our site in any way.  All of these actions (viruses, hacking, unauthorised access etc) are a criminal offence under the Computer Misuse Act 1990.  We will report any such breach to the authorities and will co-operate with them by disclosing your identity.  In the event of any such breach your right to use our site will cease with immediate effect.

You must not use our site or any part of it in a way that might reasonably be expected to cause the website to be damaged, interrupted, rendered less efficient or which could in any way damage the operation of another’s computer.

You will not harass or intimidate any member or guest of our site via our site or any media linked to our site.

We will not be liable for any loss or damage caused by the use of our site or the downloading of material from our site, or any website linked to or from our site.

Our site is to be used by you for your personal use only and use of for commercial purposes or to obtain financial gain is strictly prohibited without our prior written consent.

Shops and Members Websites

We refer to our shops as both “shops” and “members”.

We provide links on shop details page (and other areas of the site) allowing users of our site to access the shop owner’s websites.  These links take you to the shop website and out of our domain.  Our terms and conditions do not apply to the individual shops websites.  When visiting these shop websites the terms and conditions of these websites apply and not those of Love Our Shops UK.  We accept no responsibility or liability whatsoever when users of our site navigate to a linked website / shop website.

If you navigate to one of our members/shop websites and offer to purchase goods or services from the shop, the resulting transaction (purchase) shall be between you and the shop.  You acknowledge that such a transaction shall be made subject to the terms and conditions of the shop website and not Love Our Shops UK.

We do not endorse or recommend any of the goods or services offered for sale by the shops featured on our site and make no representation, whatsoever, as to the same.  We accept no liability whatsoever for any loss or costs that you may incur directly or indirectly as a result of visiting or completing a purchase with shop websites featured on our site.  As such you indemnify us against any losses, liabilities or costs we may incur as a direct or indirect consequence of any claim made against us relating to visiting or making a purchase with a shop featured on our site.

Links to our Website

You may link to our website provided you own the website where the link is placed.  It must be in such a way that it is legal and fair, does not damage our reputation in any way, or take advantage of us or our reputation.  A link to our website must not suggest any form of association, approval or endorsement on our part where none exists.  The website on which you are placing the link must comply with the Acceptable Use part of these Terms and Conditions.

Should you wish to create a link outside of the terms stated here please email for approval.

We reserve the right to withdraw linking permission at any time and without notice.

Privacy & Cookies

We do not disclose your personal details to any other company or individual.  Full details of our Privacy & Cookies policy can be found on our website under Privacy & Cookies.  Any personal data and other information provided by you is processed by us in accordance with our Privacy & Cookies Policy.  By providing any such personal data or other information you are agreeing to the terms of the Privacy & Cookies Policy.

Members of the site will be given login details.  For security reasons these must be treated as confidential and must not be disclosed to any third party.  We have the right to disable a member’s login details at any time.  Members are responsible for ensuring anyone who accesses our website understands and adheres to these terms and conditions and our Privacy & Cookies Policy.  If you forget your password or login details, please contact us direct.

Our Privacy and Cookies policy forms part of these Terms and Conditions.  All use of your personal information will be in accordance with our Privacy and Cookies Policy and applicable data protection legislation.

Access of Linked Websites / Links from our website

We include links to other websites on our site including links to resources provided by third parties.  These links are provided for your information only.  We have no control of the contents of any linked websites including the shops to which we link which are featured as part of our website.  We make no representation as to the quality, suitability, functionality or legality of any site to which we link or any good or services available from these sites.

Any purchase from these third party websites, including without limitation all contract terms and conditions, are solely between you and the owner of the website.

We are not liable for any costs or damages or expenses arising directly or indirectly from any third party website to which we link. You hereby waive any claim you may have against Love Our Shops UK in connection with any linked website.

Competitions and Giveaways

Love Our Shops UK may at times run a competition, offer a giveaway, do a free prize draw or other promotion, either on our site or on another website.  These are all referred to as “competition” or “competitions”.  These are subject to the following conditions in addition to those detailed with the competition, promotion, draw or giveaway:

  • To enter you must be 18 years or over
  • The competition is open to UK residents only
  • The competition is free to enter
  • All winners will be notified within 7 days of the competition closing date by the same method in which entry to the competition was taken e.g. email where email address taken as entry, via Facebook comment where entry is via Facebook
  • Prizes are to be claimed within 7 days of being notified of winning
  • There is no cash alternative to the prize
  • You cannot enter if you are in any way associated with Love Our Shops UK
  • Our decision as the judge is final and no communication will be entered into
  • UK law applies. UK courts have jurisdiction in case of dispute.
  • Winners details will be available on written request
  • We are not responsible for any entries not received due to communication problems
  • By entering and giving us your email details you are subscribing to our email communication. You can unsubscribe at any point.

Limitation of Liability

Except as required by law, we shall not be liable for any indirect, direct, incidental, special or consequential losses or damages or loss of profits, goodwill, revenue, or data arising in the normal course of events in connection with our website.

Who we are, Customer Satisfaction and Comments

Love Our Shops UK founder and owner is Barbara Steadman.  Contact details can be found on our contact us page on the website.

Your satisfaction is very important to us.  Any comments or questions please do get in touch, we would love to hear from you.  If you have any concerns about the content which appears on our website, please contact


Thank you for visiting our site, I hope you managed to find what you are looking for and enjoyed your time with us.

Best Wishes